ARTICLE 1: PARTY INFORMATION
1.1 – SELLER

• Title: RETAY MAĞAZACILIK A.Ş.
  
• Address: Cumhuriyet Mah. Eski Hadımköy Yolu İnciler Cihan San. Sit. C Blok Büyükçekmece / İSTANBUL
  
• Phone: 0212 970 27 65
  
• E-mail: [Please insert the relevant e-mail address here]
  
• Mersis No: [Please insert the Mersis No here]
  

1.2 – BUYER
The person who registers on the website as a customer or becomes a party to the sales contract by placing a product order is deemed the BUYER. The Seller shall rely on the address and contact information provided by the Buyer.
ARTICLE 2: DEFINITIONS

• BUYER: The natural person who acquires, uses, or benefits from a good or service for purposes that are not commercial or professional,
  
• SELLER: RETAY MAĞAZACILIK A.Ş., which offers products/services to the consumer for commercial purposes,
  
• LAW: Law No. 6502 on the Protection of Consumers,
  
• REGULATION: The Regulation on Distance Contracts.
  

ARTICLE 3: SUBJECT OF THE CONTRACT AND PRODUCT INFORMATION
This contract covers the rights and obligations of the parties in accordance with Law No. 6502 and the provisions of the relevant Regulation regarding the sale and delivery of the product, the characteristics and sales price of which are specified below, ordered by the BUYER electronically via the SELLER's website. The type, quantity, sales price, and delivery information of the product are as stated in the order form.
ARTICLE 4: GENERAL PROVISIONS

• 4.1: The BUYER declares that they have read and confirmed the preliminary information regarding the basic characteristics, sales price, payment method, and delivery of the product.
  
• 4.2: The product subject to the contract shall be delivered to the BUYER or the person/organization at the indicated address within the period specified on the website, depending on the distance of the BUYER's place of residence, provided that it does not exceed the legal 30-day period.
  
• 4.3: The SELLER is responsible for delivering the product subject to the contract in a sound, complete manner and in accordance with the specifications stated in the order.
  
• 4.4: If for any reason the product price is not paid or is canceled in the bank records, the SELLER shall be deemed released from the obligation to deliver the product.
  
• 4.5: In cases where the fulfillment of the product obligation becomes impossible, the SELLER is obliged to notify the BUYER within 3 days from the date of learning about the situation and return all collected payments within 14 days at the latest.
  

ARTICLE 5: RIGHT OF WITHDRAWAL

• 5.1: In distance contracts regarding the sale of goods, the BUYER has the right to withdraw from the contract within 14 (fourteen) days from the date of delivery of the goods to themselves or the person/organization at the indicated address, without showing any justification.
  
• 5.2: In order to exercise the right of withdrawal, a written notification must be made to the SELLER within this period, and the product must not have been used within the framework of the provisions of Article 5.4.
  
• 5.3: The product to be returned within the scope of the right of withdrawal must be delivered complete and undamaged, with its box, packaging, and standard aksesuarları (accessories), if any.
  
• 5.4: Cases where the Right of Withdrawal cannot be exercised: The right of withdrawal cannot be used for products prepared specifically for the individual, products that are not suitable for return in terms of hygiene (underwear, earrings, etc.), and products that are not suitable for return by their nature.
  

ARTICLE 6: DAMAGED PRODUCTS AND RETURNS
In the event that the ordered products are found to be damaged, the BUYER must not accept the product and must have a damage assessment report prepared with the cargo official. When the damaged product notification is submitted to the SELLER's communication channels along with the report, the necessary examinations will be conducted, and a refund or product exchange will be carried out.
ARTICLE 7: PROTECTION OF PERSONAL DATA (KVKK)
The SELLER accepts and undertakes to process personal data obtained within the scope of this contract in accordance with the provisions of KVKK Law No. 6698 and to ensure its security. The BUYER is personally responsible for the accuracy of their information.
ARTICLE 8: AUTHORIZED COURT
In disputes arising from this contract, Consumer Arbitration Committees are authorized up to the value declared by the Ministry of Trade each year; for situations above this value, the Consumer Courts in the place of residence of the BUYER or the SELLER are authorized.
ARTICLE 9: ENFORCEMENT
This contract, consisting of 9 (nine) main articles, entered into force on the date it was approved by the BUYER electronically.
SELLER: RETAY MAĞAZACILIK A.Ş.
BUYER: [Information in the Order Form Shall Prevail]